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The Global Readiness Gap 2027

An industry-led study of project readiness

What helps capital projects make a successful transition from construction to operations and deliver their intended outcomes?

Approximately 8–10 minutes | Individual responses not publicly attributed without permission

Help shape the 2027 global study

ICxA is bringing together owners, contractors, engineers, commissioning professionals, operators and project advisers to learn from industry experience and identify practices that strengthen readiness throughout the project lifecycle.

Whether your experience is in planning, design, construction, commissioning or operations, your perspective can help the study reflect the work of the whole project team.

Share practical lessons, successful approaches and opportunities to work better together. Every perspective counts.

Learning across the project lifecycle

The study explores how people, systems, processes and evidence come together to support successful project transitions. The study draws on experience across six connected areas.

01

Outcome definition and assurance

How intended outcomes are defined, translated into measurable requirements, and assured.

02

Readiness planning and governance

How readiness is planned, responsibilities are assigned, and decisions are governed.

03

Systems integration and interfaces

How systems, dependencies, and organizational interfaces are brought together.

04

Commissioning and verification

How testing and verification demonstrate that requirements have been met.

05

Operational readiness

How people, procedures, information, and operating capability are prepared.

06

Evidence-based transition decisions

How reliable evidence supports decisions to proceed through project transitions.

Your experience can help

Take the survey, share a practical project example or join a focused interview. Together, these contributions will help identify industry priorities for stronger readiness practices. No account is required.

Share experience

Complete a brief industry survey on readiness practices and project transitions. Every perspective counts.

Contribute evidence

Share practical project examples, lessons learned or successful transition approaches. Ground the study in real projects.

Offer insight

Join a focused interview on what supports better project outcomes. Add your expertise to the findings.

Contribute a Project Case Study

Share a short outline of a practical project example, lesson learned or successful transition approach. The research team will follow up to explore your contribution. Please leave out confidential information, client names and project documents.

ICxA will use your name, organization, email, and the information you provide to assess and respond to your participation request. Submissions are sent to info@icxa.net through the website’s email service and may be retained in its email logs. This initial form does not authorize public attribution, quotation, or publication of a case study; separate permission will be sought. To ask about your information or withdraw your interest, contact info@icxa.net. Read the ICxA Privacy Policy.

Consent

14 + 2 =

Volunteer for an Expert Interview

Tell us about your role and area of expertise. The research team will follow up to discuss a possible interview.

ICxA will use your name, organization, email, and the information you provide to assess and respond to your participation request. Submissions are sent to info@icxa.net through the website’s email service and may be retained in its email logs. This initial form does not authorize public attribution, quotation, or publication of a case study; separate permission will be sought. To ask about your information or withdraw your interest, contact info@icxa.net. Read the ICxA Privacy Policy.

Consent

1 + 5 =

2027 INAUGURAL EDITION · PLANNED PUBLICATION: JANUARY 2027

Advance practice. Build knowledge together.

The findings will contribute to The Global Readiness Gap, ICxA’s annual research publication examining capital project readiness and outcome delivery.

The report will bring together industry experience and evidence to help identify priorities for stronger readiness practices and successful project transitions.

Publisher: ICxA — Institute of Cx & Assurance.
The 2027 study is open for participation. Findings and the report will be added after publication.

Explore the Global Readiness Gap research initiative →

Participation and privacy

Participation is voluntary. Individual responses will not be publicly attributed without permission. The survey opens in Google Forms in a new tab and can be completed without a Google account. Contact details are optional; if provided, they are initially stored with your answers and identify your response to the research team. Please review the survey’s participation and privacy information before submitting.

The optional contact forms above are for research follow-up only and do not subscribe you to marketing. Please share only information you are authorized to disclose.

Read the ICxA Privacy Policy · Contact the research team